1. TERM & RENEWAL

• The Agreement begins on the date of purchase ("Start Date") and runs month-to-month or for the plan duration selected at checkout.
• At the end of the term, your plan automatically renews for the same duration unless either party cancels with 30 days' written notice.
• Renewal pricing will be the greater of (a) current market rates or (b) a 10% increase over your previous monthly fee.

2. PAYMENTS

• Monthly fees are billed in advance via the TENNTS payment platform.
• Autopay enrollment with a valid credit card or bank account is required.
• All processing fees charged by the platform are the responsibility of the Licensee.
• Late payments (5+ days overdue) incur a 10% late fee or $25, whichever is greater, plus 1.5% monthly interest on the outstanding balance.
• Licensor may suspend services for non-payment.

3. RETAINER / SETUP FEES

• A security retainer (if applicable) and setup fee are charged at the time of purchase.
• Retainers are refundable within 45 days after termination if all obligations are met.
• Any unpaid charges may be deducted from the retainer.
• Retainers must be replenished if used to cover outstanding balances.

4. SERVICE DESCRIPTION

Depending on your plan, Services may include:

• Business address
• Mail handling and mail forwarding
• Meeting room access (billed separately unless included)
• Wi-Fi and common-area access
• Phone answering (if purchased)

All keys, cards, and digital credentials remain Licensor property. Bandwidth misuse or excessive usage may result in additional fees.

5. NATURE OF LICENSE

• This Agreement does not create a tenancy, lease, or real property interest.
• The workspace and address remain under Licensor's control.
• Licensor may reassign suite numbers or reconfigure services as needed.
• Licensee may not transfer or sublicense this Agreement.

6. TERMINATION & NON-PAYMENT CONSEQUENCES

Licensor may terminate this Agreement immediately if (a) Licensee fails to pay any amount due and does not cure within five (5) days of notice, (b) Licensee violates any material term of this Agreement and does not cure within ten (10) days, or (c) Licensee engages in conduct that disrupts operations or is incompatible with a professional environment. Upon termination—whether voluntary, non-renewal, or for cause—the following conditions apply:

6.1 Unauthorized Use of Address

Continued use of the Quantum Workplaces address without an active subscription constitutes unauthorized use and may be considered misrepresentation or fraud under applicable federal and state laws. Licensee must immediately discontinue use of the address for all business, marketing, licensing, regulatory, or personal purposes.

6.2 Mail Handling Policy (CMRA Compliance)

In accordance with U.S. Postal Service regulations for Commercial Mail Receiving Agencies (CMRAs), Licensor is required to:

• Refuse, return, or otherwise not accept any mail addressed to Licensee effective immediately after termination.
• Cease all holding, sorting, or forwarding of mail unless explicitly permitted under USPS regulations and formally authorized by the Licensee.

No mail will be released or forwarded after termination or non-payment unless required by law.

6.3 Removal From Public Records

Licensee must update all business filings, websites, advertising materials, online listings, licensing agencies, banking institutions, and third-party platforms to remove the Quantum Workplaces address within seven (7) business days of termination.

Failure to update these records may result in Licensor notifying:

• The U.S. Postal Service
• The Secretary of State
• Relevant licensing boards
• Other regulatory authorities

regarding improper or unauthorized use of the address.

6.4 Legal Remedies Reserved

If Licensee continues to use the Quantum Workplaces address without authorization, Licensor reserves the right to pursue all available legal remedies, including but not limited to:

• Reporting misuse to law enforcement or regulatory agencies
• Initiating civil action for misrepresentation, fraud, or damages
• Recovering costs, fees, and attorney's expenses associated with enforcement

6.5 Outstanding Obligations

Termination does not relieve Licensee of unpaid charges. Licensor may apply any retainer funds toward unpaid balances, and all amounts remain due until paid in full.

7. INSURANCE & LIABILITY

Licensee assumes all risk for personal property and for any guests. Licensor is not liable for any loss, damage, or injury to Licensee's property, business operations, or persons unless caused by Licensor's gross negligence or willful misconduct.